What you purchase

A pass provides time-limited access to the HEX client on one activated PC. All passes include the same product features. The available durations and USD prices appear before checkout. Each purchase is a one-time payment with no automatic renewal. Read the activation, expiry and device-transfer terms before purchasing.

Compatibility and use

Check the game and runtime requirements for your setup. Multiplayer functionality depends on the client, runtime and server. Follow the rules and permissions of the environment you use. Run scripts only when you trust their source and behavior. HEX is independent software; Bethesda and multiplayer server operators do not endorse it.

Your account and key

Keep your account and license key private. A recovery request lets support review a lost activation or a move to another PC. Moving or reinstalling does not restart your purchased term. Account registration alone does not provide paid software access.

Delivery and purchase problems

Your account contains the key and eligible downloads after payment confirmation. If delivery is delayed, keep your purchase reference and contact support rather than paying again. For a refund request, include your purchase reference and a short explanation. Refunds are reviewed under applicable consumer law; these terms do not remove rights that the law gives you.

An approved refund removes the associated paid access. A refund or dispute affecting a renewed license can place that license on hold while support reviews its remaining entitlement. Recovery of a disputed purchase requires review.

Your files and third-party software

Your own scripts, profiles and personal data remain yours. Bundled third-party components keep their own licenses and notices. Where an open-source license grants source, modification or redistribution rights, these purchase terms do not restrict those rights. The separate catalogue/model-viewer helper and its dependency sources are available in the catalogue source release. Those source and license rights do not expire with a HEX pass. Paying for HEX does not grant rights to Skyrim, game assets or third-party mods.

Support

support@hexskyrimmp.com. Send a purchase reference and the relevant error message. Do not send passwords, verification codes or full license keys in public posts.