HEX / PRIVACY
Your account. Your data.
HEX uses account, purchase and activation information to provide access and support. Privacy questions go to support@hexskyrimmp.com.
Account and purchase information
We use your account identifier and verified email status to sign you in, link purchases and handle recovery. Purchase records include the pass, payment status and associated license. Activation records identify the activated device and paid expiry. Support keeps the information you provide to resolve a request.
Service providers
ZITADEL manages account sign-in and recovery. Stripe handles checkout and payment details. Keygen manages license activation. Resend delivers account email. These services process information needed for their respective functions. HEX does not receive your full card number through hosted checkout.
Local content
The account and checkout flow does not upload your scripts, audio, transcripts, captures or research journals. Local speech recognition processes audio on your PC. If you send a support export, review its contents before sharing it.
Essential storage
The website uses essential sign-in cookies and temporary storage to remember a pass selection while you sign in. The customer site includes no advertising or analytics trackers.
Access and deletion requests
Contact support to request access, correction or deletion of account information. We verify account ownership before making changes. Purchase, security and audit records may need to be retained for legal obligations, fraud prevention or disputes; we explain any applicable limitation when handling a request. Local files remain under your control.